Northline Studio respects your privacy. This policy explains what personal information we collect through this website, why we collect it and how we look after it.
Who we are
Northline Studio is a renovation and interior design studio based at 18 Ashworth Yard, London N1 7GU. You can contact us at hello@northline.studio or on 020 7946 0182.
What we collect
We collect information you choose to give us, including:
- Your first and last name
- Your email address
- Your phone number
- Details about your property and project
- Any message or files you send through our enquiry forms
- Your marketing preferences, if you opt in
We also collect limited technical information automatically, such as your browser type, device type and the pages you visit. This helps us understand how the website is used and keep it secure.
Why we use it
We use your information to:
- Reply to your enquiry and discuss your project
- Prepare quotes, drawings and proposals
- Manage a project if you appoint us
- Send updates you have asked for
- Improve the website and our services
- Meet legal, accounting and insurance obligations
We do not sell your personal information. We do not share it with third parties for their own marketing.
Lawful basis
Where UK data protection law applies, we rely on the following lawful bases:
- Legitimate interests to respond to enquiries and run our business
- Contract to deliver a project you have appointed us for
- Consent for optional marketing and non essential cookies
- Legal obligation for accounting, tax and insurance records
Cookies and analytics
This website may use essential cookies to keep forms and preferences working. With your consent, we may also use analytics cookies to understand how visitors use the site. You can change or withdraw consent at any time through the cookie banner or your browser settings.
We may use Google Analytics and advertising tools to measure website activity. These services may set cookies and process data outside the UK. Where required, we rely on appropriate safeguards for international transfers.
Forms and email
Our enquiry forms are protected by spam checks and rate limits. When you submit a form, the information is stored in our website system and sent to our studio email. We keep enquiry records only as long as needed to respond and, if you become a client, for the duration of the project and the period required for warranties and accounts.
How long we keep information
We keep enquiry information for up to 24 months if you do not become a client. Project records, contracts and financial information are kept for up to seven years to meet legal and insurance requirements. You can ask us to delete information sooner where there is no legal reason to keep it.
Your rights
You have the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct information that is wrong
- Ask us to delete information we no longer need
- Object to certain uses of your information
- Withdraw consent for marketing or non essential cookies
- Complain to the Information Commissioner's Office
To make a request, email hello@northline.studio. We may ask for proof of identity before sharing personal information.
Security
We use reasonable technical and organisational measures to protect personal information, including access controls, secure hosting and staff confidentiality. No website or email system is completely secure, so please avoid sending sensitive documents through the enquiry form.
Links to other websites
This website may link to other websites, including review platforms and booking tools. Those sites have their own privacy policies, and we are not responsible for how they handle your information.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page, with the date of the most recent change.
Last updated: 29 October 2026.